This policy governs the collection, use, and retention of personal data submitted through h.s. industrial equipment inquiries and service requests. It applies to all visitors and clients accessing healthcareseat.com under Canadian privacy law.
We collect information you provide via contact forms, quote requests, and technical support submissions: full name, business email, telephone number, company name, and message content. Our systems also automatically record technical data including IP address, browser type, operating system, referring URL, and page interaction events for analytics and security monitoring.
Data is processed solely to respond to equipment inquiries, prepare compliance documentation under the Canada Labour Code Part II, deliver product specifications, and maintain account records for existing clients. Analytics data is used to improve site navigation and content relevance. No data is used for automated decision-making or profiling unrelated to industrial safety compliance.
This site uses session cookies for form functionality and persistent cookies for analytics (page views, session duration). You may disable cookies in your browser settings; however, certain features such as quote submission may be impaired. We do not employ third-party advertising cookies or cross-site tracking.
Personal data is retained for the duration of the client relationship plus 24 months for audit purposes. We engage the following processors: hosting provider (Canadian data centre), email delivery service, and analytics platform. Each processor is contractually bound to comply with PIPEDA and applicable provincial privacy legislation. Data is not sold or transferred outside Canada without explicit consent.
You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us using the details below. Under PIPEDA and CCPA where applicable, you also have the right to withdraw consent for processing and to request portability of your data in a structured format. We will respond within 30 calendar days.
For all privacy-related requests, complaints, or questions regarding this policy, contact: h.s. Privacy Office, 1954 Keeling Ridges Suite 690, (433) 463-1810, info@healthcareseat.com. This policy was last updated on 1 March 2025. We reserve the right to amend this policy; material changes will be posted on this page.